SAMARITAN AUTO
24/7 Automotive Assistance
| About Samaritan
Samaritan Auto is an automotive assistance service that provides users with 24/7 operational roadside assistance. Thanks to its professional and helpful automotive technicians, Samaritan Auto comes to your rescue in case of mechanical failure or any type of immobilization of your vehicle. Discover our services below:
| Explore Our Services
We Promptly Meet Your Expectations
Quick diagnostic followed by repair, and if necessary, towing.
Your Need: Your vehicle got stuck in a pit or a gutter, and you can't get out.
Our Action: We tow your vehicle to get you back on your wheels.
We'll help you unlock your doors, avoiding any damage if possible.
We assist you with our special tire kit.
We tow your vehicle to your mechanic's workshop.
We give you a boost by providing a fuel jerrican.
| How we work
Trouble on the Road?
We're Here!!
With a simple distress phone call or through the 'Samaritan Auto' app, we provide you:
1
Either an immediate repair (for minor failures) or a quick roadside assistance for non-mechanical breakdowns.
2
Or, in the case of a major failure, an immediate towing of your vehicle to your regular mechanic, to the service department of your dealer, or to one of our partner garages of your choice.
Healthy and Safe Fleet
For fleet managers, we offer even more:
You are our premium clients!! With our extensive network of partners, including insurers, automotive expert firms, mechanics, dealerships, maintenance product and service providers, gas stations, and more, we efficiently assist you in managing your fleet. Whether you have a few vehicles or hundreds, we provide you with a tailored assistance service designed to meet all your needs.
1
Quick removal and repatriation of immobilized vehicles.
2
Preventive maintenance diagnostics and advice.
3
Obtaining repair quotes and original spare parts.
4
Rental vehicles.
5
Escorts.
6
Fleet management decision support.
7
Claims management assistance. (Obtaining police, gendarmerie, or bailiff reports, obtaining post-accident repair quotes, Providing a replacement vehicle within 24 hours of the accident, repair follow-up and post-intervention expertise.)
Maximum Availability
Our Patrols are Available 24/7 for You
The 'Samaritan Auto' patrol vehicles are multifunctional and equipped with an onboard technical platform specially designed to provide initial care for your vehicle. Hence the slogan: 'The paramedic for your car.'
We dispatch an emergency response patrol consisting of one or two versatile automotive technicians trained in resolving common breakdowns and towing techniques. If possible, we solve the problem;
If necessary, we immediately transport your vehicle to the workshop of your choice, ensuring you can reach your next destination.
Samaritan Auto
24/7 Automotive Assistance
Address: 613, Rue Paul Monthe, Bonapriso, Douala
Telephone: 6 94 13 69 56
Email: contact@samaritanauto.com
